General Information
Yes. As of October 1, 2026, orders for in-store pickup and returns to the warehouse are subject to a minimum order amount of €75, excluding tax. Orders for delivery are not subject to this minimum.
To ensure you receive the materials and quantities you want, we recommend that you make your reservation as early as possible—ideally several weeks in advance—especially between April and September.
You can return the dishes dirty.
Just remove any food and drink residue, then place them back in their original bins or crates (glassware, plates, and sorted cutlery). We’ll take care of the washing!
The rental is tailored to your event: the equipment is delivered just before the event and picked up afterward.
If your event takes place over a weekend, the equipment is available to you. The exact duration is determined in consultation with us based on your needs and inventory availability.
- By phone: 07 68 87 75 59
- By email: evenement.objet@gmail.com
Delivery, Pickup, Returns
The day before or on the day of your event, our team will deliver the equipment to the agreed-upon address and location (at the truck’s curb or inside the venue).
You can select specific time slots: full day, half day, 3 hours, 2 hours, or 1 hour. Our team will be on site during that time slot.
We primarily deliver to Paris and the Île-de-France region.
If your event is taking place outside the Île-de-France region, please contact us: we review requests on a case-by-case basis depending on logistics and volume.
On the day of the move, your belongings must be ready for pickup at the agreed-upon address and time slot, with dishes sorted into their bins and furniture put away. Any delays or items that are not ready may result in additional charges.
Payment & Billing
We accept only bank transfers for payment of orders.
The bank details (IBAN/BIC) are provided on your quote or order confirmation.
Payment must be received before the equipment is made available.
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For the deposit, there are two options depending on the pickup method:
Pickup at the warehouse: deposit via credit card authorization (pre-authorization) processed at the time of pickup.
On-site delivery: deposit via check provided upon delivery.
The deposit will be charged only in the event of damage, loss, or failure to comply with the return policy.
Your invoice will be issued after the equipment has been returned and inspected.
You will receive it via email in PDF format.
My Order
Yes, subject to stock availability and logistical feasibility.
Please contact us as soon as possible with your quote number to check on possible additions.
Changes (quantities, dates, delivery options) can be made as long as the order has not yet been processed.
In addition, changes must not reduce the order total by more than 10%.
Cancellation is possible in accordance with our terms and conditions and depending on the time remaining before the event.
The closer the cancellation is to the event date, the higher the fees may be (processing fees, loss of availability, etc.). Please contact us as soon as possible so we can explore your options (rescheduling, partial cancellation, etc.).
Please notify us before the scheduled return date to check availability.
You will be offered an extension of the rental period (on a pro-rata basis or at a weekend/weekly rate). Without prior approval, late fees may apply.
Warranty & Damage
Please report any breakage or loss as soon as possible (ideally when the equipment is returned).
Broken or missing tableware will be identified during the post-event inspection.
An amount equal to the replacement value will be deducted from the security deposit or billed separately via bank transfer.
OTHERWISE
We offer a flat-rate coverage option that covers, up to a limit specified in the quote, minor damage or breakage found upon return of the equipment (scratches, minor dents, broken tableware, etc.), without any deduction from the initial security deposit.
Significant damage, loss, theft, or equipment not returned will still be billed according to the terms in effect (replacement value at new + compensation for loss of use).